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Privacy Policy

Your privacy is important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. The following information outlines our privacy policy.

Personal Identification Information 

We may collect personal identification information from customers in a variety of ways, including, but not limited to, when customers visit our site, register on the website, fill out an order form and in connection with other activities, services, features or resources we make available on our website. Customers may be asked for, as appropriate, for their name, email address, mailing address, phone number, and/or credit card information; customers may, however, also visit our site anonymously.

We will collect personal identification information from customers only if they voluntarily submit such information to us. Customers can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities. 

How we use collected information

Fat D’s BBQ collects and uses personal information for the following purposes:

To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs.

To personalize user experience - we may use information in the aggregate to understand how our customers as a group use the services and resources provided on our website.

To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions - we may use the information customers provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To administer a content, promotion, survey or other website feature - to send customers information they agreed to receive about topics we think will be of interest to them.

To send periodic emails - the email address customers provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If the customer decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If, at any time, the customer would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or the customer may contact us via our website.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website. Sensitive and private data exchange between the website and its customers happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Acceptance of these terms 

By using this website, you signify your acceptance of this policy and terms of service. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this privacy policy, the practices of this website, or your dealings with this website, please contact us via email.